Q: I don't have a PayPal account, can I still order from your store?
A: Absolutely, yes!! We use business PayPal, which means you do not have to have a PayPal account to pay through PayPal.
Alternately, you can call in your order { (941) 575-0721 } and we can process your credit card over the phone.
Q: How long will it take to receive my order?
A: All orders are shipped within 48 hours of receipt. Shipping time will vary depending on where you live.
Q: What do you charge for shipping to Canada?
A: We have a flat rate of $5 shipping to Canada.
Q: What do you charge for International shipping?
A: International shipping is just $10 for your entire order!
Q: What is your return policy?
A: We accept returns for merchandise credit only within 14 days of receipt.
Q: What are your store hours?
A: ** Summer Hours ** Starting May 15, 2010 to October 1, 2010 we will be open from Tuesday thru Friday 9:00am to 5pm; Saturdays from 10am to 2pm; closed on Sunday and Monday. Evenings will be available by appointment only.
** Winter Hours** We are open Monday thru Friday from 9am to 5pm; Saturdays and evenings by appointment; closed on Sunday.
Q: Do you offer men's facials?
A: Yes we do. We offer waxing services for men as well.
Q: I've never heard of NutriPlex Formulas. What exactly is it?
A: NutriPlex Formulas, Inc. is the premier formulator of whole food supplements made with:
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Real, whole foods
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Chemical-free foods
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New Zealand, drug-free bovine substance
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Wildcrafted herbs
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Without GMO ingredients
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Without irradiation or heat processing
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Without toxic extraction (hexane, etc.)
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Without stearic acid or stearates
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Without isolated vitamins, amino acids or minerals
Q: What is Dermalogica?
A: Dermalogica is a skin care system researched and developed by The International Dermal Institute. Using only the finest ingredients available, all products are non-comedogenic and contain no occlusive mineral oil or lanolin, no irritating artificial colors or fragrance, and no drying S.D. alcohol or formaldehyde.
Q: What other product lines do you carry?
A: We carry a wide variety of other lines such as: Aveda, Pevonia, and Zoya. Please see our product lines page for more information.
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